SandBox Technology

Utility/Utilities Support Services

SandBox Technology Optimize your Utility/Utilities investment with the right support:

Our Utility/Utilities Support Expertise

SandBox Technology software support experts can provide Utility/Utilities support solutions and maintenance services to global clients either regulated or deregulated markets. We make use of the best-in-class tools and technologies to ensure top-quality Utility/Utilities support services to all our clients.
Cost-Effective, Tailor-Made Models that Provide Significant Savings on SAP Total Cost of Ownership.
SandBox Technology specializes in providing support services for the Functional/Technical in many Utility/Utilities.

Utility/Utilities AMS Models Regulated or Deregulated

SandBox Technology Recognizes Three Major Models For Support Of Utility/Utilities Applications. Various Factors Need To Be Taken Into Consideration While Choosing The Right Model – Customer Readiness, ROI, Processes Criticality And Stability.

Managed Utility/Utilities Support

  Dedicated Consulting Team at customer’s (on-site) locations.
   SLA based service Delivery Framework.
   Delivery Assurance through Process Excellence.
   Extended service window through contractual arrangement.

On-Demand Support

  DServices through shared pool of remote resources.
  No stringent SLAs for service delivery.
  Weekly Reporting.
  Fixed service window of 8X5 as per HTG calendar.
  Capped efforts and engagement duration.

Staffing Solutions

  Support consultants delivered to meet peak workloads.
  Specialized consultant with experience in support and end to end implementations.
  Client has complete control over the support services.